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AI automation · Delray Beach
Delray hospitality and retail run on thin margins and high turnover, and the admin that gets dropped is the stuff between shifts: reservation confirmations, waitlist texts, review requests, reorder reminders, the weekly numbers someone was supposed to pull. None of it is hard; all of it gets skipped on a busy Saturday on the Avenue.
We put those on rails. A reservation triggers a confirmation and a day-of reminder, a closed check triggers a review request the next morning, inventory below a threshold emails the supplier. For the contractors and clinics along Congress, the same approach turns a form into a job, a job into an invoice, and an invoice into a paid one.
Delray swings hard between season and summer. Hours change, menus change, staffing changes, and plenty of places on the Avenue trim days once August arrives. The work is not the change itself, it is remembering every place the old hours live: the site, the listing, the booking tool, the voicemail, the sign-up form. We set those to update from one place, so a seasonal switch is one edit rather than an afternoon of chasing stragglers.
The other pile is the platforms. Bookings arrive through one app, delivery orders through two more, messages through social, and each has its own dashboard and its own payout report. Nobody is reading all of them at once on a Friday night. We pull orders, bookings and messages into a single list, flag the ones waiting on a reply, and push the payouts into the accounting file each week instead of each quarter.
Delray Beach is heavily hospitality and retail along the Atlantic Avenue corridor, where Google Maps and recent reviews drive far more walk-in decisions than any website does.
Atlantic Avenue · Pineapple Grove · the Congress Avenue corridor · Delray Marketplace — and the neighbourhoods between them. Based in Boynton Beach, Palm Beach County.